Disability Innovations: App lets volunteers lend their eyes to assist visually impaired people

Disability Innovations is a blog series that gathers some of the most interesting new products and services that aim to make disabled people’s lives easier. We hope it will inspire more innovation in the disability field.

What is Be My Eyes?

Be My Eyes is an iPhone app that connects visually impaired people with volunteer helpers from around the world via live video chat. The app allows sighted volunteers to ‘lend’ their eyes to a visually impaired person to assist them with tasks such as navigating their surroundings and identifying food labels. Hans Jørgen Wiberg, the app’s inventor says that “being visually impaired myself I know the challenges blind people face. It’s my hope that by helping each other as an online community, Be My Eyes will make a big difference in the everyday lives of blind people all over the world.”

What’s the idea?

From his personal experience, and his work for the Danish Blind Society, Hans Jørgen learned first hand that as resourceful and independent as people with visual impairments are, everyone needs help once in a while! As a non-profit app, Be My Eyes hopes to provide that help by creating a community all about contributing to and benefiting from small acts of kindness.

The idea behind the app is simple. To ‘ask for help’ a visually impaired user touches a button to request the assistance of a volunteer (the app itself is designed around users using iPhone VoiceOver technology).  The sighted volunteer then receives a notification for help which they can either ignore or accept. If they accept, the app uses live video technology to enable the visually impaired user to direct the camera on their smart phone to stream an image of the object they need to see to the sighted volunteer’s phone. The volunteer can then describe the objects or surroundings, and answer questions such as ‘when is the use by date on this carton of milk?’ Requests for help can currently only be made between 7am and 10pm and sighted volunteers can earn points and promotions to new levels of experience, the more people they help.

The power of the crowd

Not only does the app itself make the most of ‘the power of the crowd’ to help its visually impaired users, but it is also uses a network of volunteers to contribute to the technical side of things! To date, the app has already been ‘crowd translated’ into over 34 languages, (a Crowd sourcing platform which allows volunteers to contribute and approve translations online). The app itself is also ‘open source’, which means that the source code or how the app is built in coding is freely available online, for anyone to access, use, change or distribute. Be My Eyes hope that in doing so, more talented people will have the chance to improve the apps software and to continue to develop it by contributing with new features or fixing bugs.

The app is free to download on iOS and an android version is in development.  Be My Eyes has gathered over 160,000 sighted volunteers and 16,000 visually impaired users to date (that’s 10 volunteers to every user) and has made over 56,000 ‘helping connections’ in more than 80 languages.

Why we like it

We think that Hans Jørgen’s idea of a network of ‘good Samaritans’ to help others is a really interesting take on the idea of the ‘shared economy’. Be My Eyes has the potential to make a real difference in helping disabled people to live more independently by offering a new type of flexible support on hand, as and when required. We also love how it uses technology to create micro volunteering opportunities in such an easy, and informal way- you could even be ‘volunteering’ during your commute!

This blog is for information only. Scope does not endorse this product or service. We try to make sure our information is up to date and accurate at the time of publishing.

To tell us about a Disability Innovation, please email innovation@scope.org.uk.

Our family adapted to Uncle Paul’s life. It came naturally. – #100days100stories

Hannah Croft works at a Scope shop in Liverpool. She feels proud to support Scope as she remembers the support her family provided to her Uncle Paul. Read Hannah’s story in the next of our 100 days 100 stories campaign

Hannah and Uncle Paul

My name is Hannah and I work as an Assistant Store Manager in a Scope shop in Liverpool. I came across the job by chance. My Uncle Paul needed a lot of care and support following an illness and I knew that I would love my job as I would be contributing to the work of Scope which is all about supporting disabled people and their families.

My Uncle Paul was one of five children, with four sisters, including my mum Ann. At 13 Paul developed a brain tumour. The radio therapy he received affected his immune system and he contracted meningitis. This left him with neurological damage which meant he used a wheelchair and needed full-time care.

A family issue

The whole family adapted to fit around Uncle Paul’s life, it came naturally. At Christmas, birthdays and parties the family all went to my Nan’s home to be with Paul. My grandparents shift patterns worked around looking after Paul. My Aunt Margaret missed her last two years of school in order to help too. Later in life, Paul had a stroke. This left him bed bound and virtually unable to move. Margaret never left home, never got married and her job was to help care for Paul. She gave up most of her life to help her brother. After my granddad died the work for my Nan and Margaret in caring for Paul increased. They got no help.Though things were hard, Paul was pretty stable and most of my memories are good ones. My Nan and Margaret got no respite. Even though other family members offered help to give them a break, they were always thinking about him.

I remember as a small child sitting on Paul’s knee and colouring in with him. I would use his crayons and he would tell me where to colour. When I got older I learned to help and support Paul. I enjoyed this as I felt grown up and important to him. He lost the ability to speak and the only words I remember are ‘yes’ and ‘no’ and sometimes random swear words. This made us laugh. However explaining this to visitors was a different thing!

The care my family gave Paul was part of my life right from the beginning. He was treated with so much love and dignity. It has not only shaped the person I am but also every other member of my family. We are strong and stick together.

A better future

I would like to see disabled people and their families given more support. Nobody told my family how to care for Paul, they just had to learn. Nobody told us about support which could have made his life better.

Paul passed away in 2008. He was 54 years old. When he first became ill, my family were told he wouldn’t live past his teens.

Perhaps if we had known of Scope then, things could have been easier. I feel proud of my Uncle Paul and of my family and I am proud to work for an organisation that supports other disabled people and their families the way we would have liked.

Would you like to make a difference by sharing your story as part of our 100 days, 100 stories campaign? Please contact us at stories@scope.org.uk if you’d like to get involved.

I love helping people get things sorted out – #100days100stories

Jackie O’Kelly is a Scope regional response worker for the midlands. Here she shares a typical working day, as part of our 100 days, 100 stories project.  

6.45am I’m up making breakfast , feeding the cat and driving my teenagers to the bus stop for school, then it’s off to work.

I’m able to work remotely at an office in my elderly mum’s house, which is fantastic as I can make sure she’s okay at the same time.

9.00am I’m answering half a dozen emails which came in overnight.

9.30am I get a call from the Scope Helpline letting me know about a referral – I get 15-20 new ones a month. I ring to introduce myself, and we arrange a home visit for later in the week.

I’m working with about 20 people at any time, and lots will keep in touch for months or years as they face new difficulties.

10.30am I make a quick phone call to check in with George, a disabled man who’s applying for Personal Independence Payment (PIP). I’m worried he might be turned down for the mobility payments he really needs, so we’re working together on his application.

11.45am Squeezing in a few more emails. One of the most important parts of my job is pointing people to the right information, whether it’s about their impairment, benefits, local support or funding for home adaptations.

1.00pm A visit to meet Sarah, a mum whose four-year-old boy has just been diagnosed with cerebral palsy. She’d been told for years that nothing was wrong despite her worries, and she’s very upset.

A lot of the work I do is with parents who have a child newly diagnosed as disabled, and this is very much where my expertise lies. I primarily worked in paediatric care when I was an occupational therapist before joining Scope.

Sarah and I talk about the different forms of cerebral palsy and where she can get support. The diagnosis was a real shock and I’m not sure it’s sunk in yet. I’ll get back in touch in a week, and she’s got my details in case she needs me.

3.00pm Back to the office to check on a few more cases.

I’ve been with Scope for 17 years, and a lot has changed in that time. But the needs of disabled people and their families have remained very much the same – the need for information, advice and support.

4.15pm I’m on the phone chatting to a mum about her daughter, who has autism, and she says she’d like to meet some other parents of disabled children.

Luckily I know a dad nearby whose daughter also has learning difficulties. I give him a ring, and he’s happy for me to pass on his number.

5.00pm A last-minute referral comes through – a family with two young disabled kids desperately needing respite care. I spend an hour ringing round different agencies, and decide this needs to be referred to social services. I’ll keep in touch to see if there’s anything I can do.

6.00pm Check my mum’s settled for the evening, then it’s home for dinner with the family and a bit of trashy TV! Working with people going through such difficult times can be draining, but I love helping people get things sorted out. It doesn’t feel like work at all.

For free, independent and impartial emotional support or disability advice, contact Scope’s free helpline on 0808 800 3333 or email helpline@scope.org.uk

Find out more about our 100 days, 100 stories campaign, and read the rest of our stories so far

What Netbuddy did next – one year on

Last year, the popular online community, Netbuddy merged with Scope to help create our new online community. One year on, we asked former Netbuddies what they thought of Scope’s new community. Did we get it right?

Switching to something new is never easy, so we knew there may be some resistance to moving Netbuddy over to Scope. Sure enough, most former Netbuddies haven’t checked out the new community yet. Ouch! However, undeterred, we went to find out what we can do to encourage former Netbuddies to join.

What did people like most about Netbuddy?

It was easy to use, 73 per cent said. While just over half told us they found Netbuddy members helpful and supportive. We hope we’ve created a helpful environment on our new community and are working hard to make the site as easy to use as possible. If you’d like to meet some of the members, we now have a special welcome group for people to introduce themselves.

Many people liked the newsletter. We regular send emails about the online community and have now added the option to sign up to this, even if you don’t want to join the community. Just enter your email address and tick the online community box on our sign up form.

What you liked about Netbuddy

What did people use most at Netbuddy, we wanted to know? Not surprisingly, 72 per cent said the tips. After that, the forums came second at 35 per cent. 

What you used most at Netbuddy

What would encourage people to join the Scope community?

We asked people who hadn’t used the Scope community what issues they may have had and what we could do to encourage them to join. The overwhelming response (70 per cent) was that people hadn’t had the time. We understand how busy life can be, so we’ll continue to work hard at making our community easy to use and accessible on mobiles and tablets so it can be used anytime to fit in with hectic schedules.

Interestingly, 17 per cent told us they didn’t know Scope was for all disabled people and their families, offering support to people with learning disabilities as well as physical impairments. 34 per cent wanted to see more content about learning disabilities. We’re always looking at ways of increasing the topics covered on the forum. You may like to join our popular parents and carers group and our learning disabilities and autism group. We also have a number of community advisors with expertise in learning disabilities. If there’s a topic or question that you’d like covered, you can post on the community and we’ll do our best to find you the answer.

12 per cent said they liked and trusted Netbuddy. We like you too, which is why we’d love to see you on the new community!

Would any of these encourage you to join the new online community?

 

What do people want to see on the Scope community?

It was encouraging to hear that 86 per cent were interested in tips. Our tips enjoy pride of place on the new community, and we’ve added several new features which Netbuddy members suggested. Now, you can add comments to tips, thank people for suggestions and share them on social media.

Many said that they were interested in professional advice. We’re lucky to have most of the Netbuddy’s site experts on our new community as community advisors, they’re now joined by new advisors  including members of the wonderful Scope helpline, and of course our community champions who come from all walks of life.

Some of the things our new community has, which you’ve told us interest you

 

Thank you

So, thank you to all of you who took part in our survey – including Lucy Scott-Watson, who won our prize draw for £50 Amazon vouchers.

You’ve given us lots of great ideas for topics you’d like to see covered on the community and campaigns you’d like us to get involved with. We hope to see more of you joining the community in the coming year!

Join us on the new online community today! For more information about the survey please email community@scope.org.uk

Trendsetters has been a lifesaver for me! – #100days100stories

Katherine has been involved with the Trendsetters programme since she was 12. It aims to let young disabled people make new friends and learn new skills. Katherine is sharing her story as part of the #100Days100Stories campaign

I’ve been a Trendsetter since the project was started back when I was just 12 years old. Back then the scheme to help young disaKatherine at school in between her classesbled people was just a pilot programme. I’m now approaching my 18th birthday and I can’t believe that I’m going to be leaving Trendsetters. The prospect makes me really sad!

The project has been a lifesaver

The project has been a lifesaver for me as it’s given me new skills to handle my disability as well as the support from fellow Trendsetters who were both older and younger than me. I’ve loved having the opportunity to work both individually and as part of a bigger group. I know that I wouldn’t be the person I am today without the scheme. I now want to help other people have a similar experience that I had with Trendsetters. It’s so important that young disabled people and their families and friends can get the support they need. I’ve learnt so many things growing up with a disability that could be helpful to others.

Future plans

I’m now in my last year of school. I’ve been in a mainstream school for all of my life and I’m now doing my A-Levels in biology, chemistry and maths. I’ve had cerebral palsy which has been a minor complication for me, as it means that I’m a full time wheelchair user among other things, like not having full hand control. Mostly I have difficulty multi-tasking (shouldn’t every girl be able to multitask!?).

When I’m not studying I’m just like any other teenager, but I especially enjoy creative writing. I’d love to do more writing about some of the issues teenagers face, like bullying, self-image and making people think a bit more about what they have and who their role models are.

I’d love to write more about how disabled people deal with people’s reactions so I can tell other young people that you don’t have to be superman/woman all the time and that at times you will get awkward situations and questions from friends and others. Trendsetters helped give me the confidence to write, speak out and help other disabled people. I can’t wait to put some of the skills I’ve learnt in to practice and to stay involved with Scope’s work!

Find out more about our 100 days, 100 stories campaign and read the rest of the stories so far.

Games all children can play

Jackie Hagan works with disabled and non-disabled children at Scope’s inclusive nursery at Walton Children’s Centre in Liverpool. In our new video, Jackie shows how it’s easy to include all children in play with a little imagination:

View an audio description version of this film

All families are different but one thing they all have in common is that all children have the right to play.

Regardless of your child’s age or ability play is fun, relaxing and is something that you can do together.

We live in a material world, but play does not have to be expensive. Children love to play with household items which can then be put together to make a sensory box to help children explore different textures and sensations.

How many times do we see children playing with the box instead of the toy; so why not use this opportunity to paint the box together and make a den.

Communication is key to children’s development and supports their social skills. Puppets can be made from wooden spoons and surplus material, or recycle your plastic bottles and using dried pasta and colourful paper make musical shakers.

Get down to your child’s level, play and have fun!

For more tips, go to our Games All Children Can Play pages.

Please note: supervision is essential. Don’t let children play alone with homemade toys.

Being a part of the ‘Battle for number 10’

RosemaryI’ve often watched political programmes such as Question Time and thought, ‘What sort of people apply to be in the audience?’ Well last night I found out at the Battle for Number 10 event on Channel 4 and Sky News.

I applied and was lucky enough to get chosen and got to put a question to David Cameron.

The audience were all gathered together a couple of hours before the programme began and we were all quite nervous and excited. I had many great conversations with people discussing our particular issues and sharing our views.

Why did I want to take part?

Despite there being 11 million disabled people in the UK, we hardly ever see disabled people in the media and our issues are seldom discussed by politicians.

As we head towards a General Election it is vital that all candidates are aware of the issues of concern to their disabled constituents. Jobs, good social care and support, access and improving attitudes are key concerns for all disabled people and we must see improvements in all of these areas if disabled people are to play our role in British life.

It was great watching Paxman do his usual grilling. I was question five on the list and as I was listening to the other questioners I suddenly forgot what I had planned to ask! Inside I was in such a panic as everything just fell out of my head. Thankfully, as Kay Burley called out my name everything just came back to me.

I was very encouraged by Mr Cameron’s response on employment. He didn’t know I worked for Scope but I was delighted when he adopted our goal of halving the disability employment gap by the end of the next parliament. This means a million more disabled people getting into work! That is such a fantastic goal and a truly transformative measure.

Rosemary listening to David Cameron

The challenge now, for whoever leads the next government, is to make this goal a reality. It’s an ambitious goal. The Prime Minister is right – some of the answer lies in improving attitudes of employers. But we also need more flexible workplaces; more personalised back to work support; and Government programmes to boost jobs and growth must focus supporting more disabled people in work. We’ve set out our policy ideas.

In the coming weeks I would encourage everyone to speak with all their parliamentary candidates and remind them of the key issues affecting disabled people. I got on this programme by simply applying online and I was very lucky in having my question chosen. I would urge more disabled people to apply to be a part of similar programmes where key issues of the day are discussed. Too often disabled people are invisible in the media and our voices go unheard.  We can change that but we have to be willing to play our part and get involved at every opportunity.

So who will get my vote? Well that’s a secret I’m keeping until 7 May  but I’ll certainly be voting. We all should.

I’ve wanted to live independently for a long time – #100days100stories

Ben wants to live in his own home, like other young people. Despite being in work and finding a flat, he can’t move as he’s still struggling to get the council and other agencies to work together. Today Scope launches a report into how joined-up services can make a difference to disabled people. Read Ben’s story in the next of our 100 days 100 stories campaign

I live with my parents – I always have apart from the few years I was at college. I have wanted to live independently for a long time. I’ve spoken to my social workers about this repeatedly.

Getting the right support

I was on the council’s housing list for about 12 years and in 2013 I finally found a flat. I contacted social services and asked how I could change my support. I’d tried doing it before I found my flat, but they said “you can’t arrange your support until you find somewhere to live.” Eventually they assessed me and came up with a care package that was just utterly ridiculous. They were only going to fund an hour in the morning to get me up – nothing during the day at weekends, nothing in the evenings and nothing overnight.

So lots of arguments ensued. The council wouldn’t help me. They shunted me onto the NHS. The NHS turned me down for continuing healthcare. Now they’ve changed their mind, but I still don’t know when I’m going to be able to move in. I’ve been paying for a flat for over a year that I haven’t even slept in.

The attitude was “well, this is the support you’ve got and you’ve just got to make do – get on with it.” And when you’re in chronic pain, the last thing you want to be doing is spending your time on the phone arguing that you’re in chronic pain.

Different people phone up and ask exactly the same question that someone asked you three weeks ago. And it’s like – talk to each other! I shouldn’t be sitting there and telling person A that person B has already come and done the assessment. As the service user, that’s not my responsibility.

We need joined-up services

I’m now taking anti-depressants. I was off work with depression, I’ve nearly lost my job. I’ve ended a relationship as a result. I’ve had screaming rows with my parents because I was so stressed.

If I’d known what it would do, I wouldn’t ever have started down the road of independent living. I can absolutely see why so many disabled people end up in residential care or remain living with their parents.

I never thought living independently would be this hard in a million years.

Find out more about our 100 days, 100 stories campaign and read the rest of the stories so far.

My letter to cerebral palsy

Chloe is a high school student, who has cerebral palsy. Here, she writes a letter describing the highs and lows of her condition. 

Dear cerebral palsy,

I both love and hate you.

I hate you because you make my life difficult. Every single day I’m faced with challenges because of you. Sometimes I wish you would go away and leave me alone. You trip me up and make me fall, making me do embarrassing things in front of people and having far too much control over my life. I hate you because of the frustration you create when I can’t always do as much as I’d like to, or getting tired far too easy. I dislike the pain that you cause me, and how it never goes away. You don’t exactly make things plain sailing, do you? I know I’m not making you sound very nice, and in the words of John Green – “the world is not a wish granting factory.” However I know this, it’s not all doom and gloom. It’s not all negative and here is why I think that.

I have mild cerebral palsy, which basically means I can pretty much do everything. It just might take me a little longer, or I might do things in a slightly different way (when my hair was longer I used to plait it using my mouth – don’t judge!). It means my left hand and leg is weaker, and might not always cooperate (especially when it’s really needed!). However I have a super strong right hand and leg – which makes up for it (doesn’t sound so bad does it)! I might walk A LOT slower than my friends, and always have a queue of annoyed people behind me. However when I’m in my wheelchair they struggle to keep up! It means I might need a helping hand every now and then – despite being a very stubborn person.

But here’s why I love you. If you hadn’t been a part of my life, I wouldn’t be the same person. I would have never achieved some pretty crazy things which I have. Because of you I’ve pushed myself beyond what I thought was possible. Thanks to you I write this blog, am a charity ambassador, have a Facebook page and have met some amazing people. I have had the delight of meeting the most amazing and inspirational people through this blog and the charity of CP Teens UK. Thanks to you I know Anne Eliot – an amazing author, who writes fantastic books. I love you because it means I can appreciate the little things. Getting through one day without ending up on the floor – it’s an achievement guys! When that one person gets the heavy door which you hate. I love you for not making things boring and normal, for getting me to think outside of the box. Also the queue skipping, that’s pretty great, especially at theme parks. ☻

Furthermore I love you for always wanting a challenge. This month it’s been an Uptown Funk kind of challenge, of the dancing variety. My school was challenged to make a dance video, to the Uptown Funk song- you probably know it well, whilst being filmed around school and here is our response. (I’m about 3 minutes in).

I have to say I enjoyed every single second of it, and would do it all again tomorrow if I could! I’d like to thank all of the members of staff who were involved and made it possible for me to do it. Dancing certainly isn’t something I get to do everyday, making this occasion very special.

Thanks to cerebral palsy I have been able to find the confidence within me and know that anything is possible. If it wasn’t for you, I wouldn’t be who I am today. I would not be as strong without you. Thank you for that.

Yours faithfully,
Chloe
(A student who happens to have cerebral palsy)

Chloe recently shared her story as part of our 100 days, 100 stories campaign.

We want the boys to experience things together, as brothers should – #100days100stories

Martin is a big Manchester United fan, along with his three boys. His eldest son Jordan uses a wheelchair and attends one of Scope’s schools. Martin writes a blog called United Discriminates, and has shared his story as part of our 100 days, 100 stories campaign.

I’m father to three lads. Zac is four years old, Ethan is six, and Jordan is now 17. My eldest Jordan has a number of medical conditions, which means he has learning difficulties, suffers many seizures a day, and uses a wheelchair.  As a family we always try to do our best to make sure that Jordan and the boys get to experience things together, as brothers should.

Football with the boys

I’m a life-long Manchester United fan, and have recently managed to persuade the wife to allow me to take the boys to watch them play. Martin with two of his sons outside Manchester United football clubWe try to make it once a month. I bought memberships for myself and the youngest two. Before I bought the membership for Jordan, I contacted Manchester United, to see how it worked with wheelchair seating.

Manchester United won’t let us sit together

I was met by an email, that stated:

“There are facilities at Old Trafford that accommodate wheelchair supporters in attending matches. However, there is only one place at the side of the wheelchair place for a carer. All carers need to be 16 years of age and over.Therefore, in this case to attend at the same time there will be difficulties i.e. you won’t all be able to sit together.”

You can see that this was going to be an issue.  As I am but one man, and although I like to think of myself as “Superdad”, I can’t really sit in two places at once.  I emailed again and explained that sitting apart was not an option due to the age of the children.  What came next was somewhat gobsmacking to say the least:

“There are some clubs that would welcome you with open arms and possibly ask you to bring as many family members as possible… the downside is it wouldn’t be at Old Trafford, most probably Rochdale, Oldham or Stockport.” (Email from Manchester United’s Disability Liaison Officer)

I literally couldn’t believe what I was reading.  Is this email actually telling a fan to go and watch Rochdale, Oldham or Stockport?  And what made this so called “Liaison Officer” believe that he could say such a thing, to not only a fan, but a paying member, a supporter whose membership and ticket purchases pay for his wage. To say it got my back up is an understatement. And it resulted in a complaint to Manchester United Customer Care Manager, who replied:

“Regarding other clubs welcoming you with open arms, please beA logo saying 'United discriminate' assured that this was not meant to suggest you were not welcome here at Old Trafford. Instead, Phil was referring to the fact that the pressures on disabled and non-disabled ticketing allocations, are differing in comparison with other clubs where this may be less of an issue.”

It’ll cost us extra

The email went on to say the following:

“In line with stadium safety protocols we are regrettably unable to accommodate your request for you and your three children to all sit together as a family whilst watching a game. The alternative is still as previously outlined that you as the father and primary carer for your son to be situated on the wheelchair viewing  platform, and for your two other children to be accompanied by an adult in the seating area just to the front of the platform. You would be able to meet as a family before, during and after the game in the Ability Suite. As stated this would be subject to the availability of any unsold easy access seating, and the adult member caring for your children under 12 would have to be current members and have their tickets charged, which would be the standard procedure anywhere else in the stadium.  Many clubs are in a similar position and we are unable to meet your expectations at this time.” (Email from Manchester United’s Customer Care Manager)

So basically what I am understanding from all of this is that if my eldest son was not a wheelchair user, or had any medical conditions, as a father I could buy four memberships, buy four tickets, sit and watch the football altogether, and enjoy the thrill of a match as a family.

But as a direct action of my eldest son using a wheelchair, not only can my family not enjoy the football together, but we also have to buy an extra membership for another adult, and an additional adult match day ticket? And this email actually says that the reason for this is the stadium’s safety protocols.  So what safety issues are there with me watching the football with my family?

I won’t give up!

I intend on taking this all the way. Not sure where or how,  but I’m hoping that this blog will generate a few options. And I have now set my goal, to get Manchester United FC to change their seating layouts to allow families like mine to sit together.  As it won’t only affect me. A father who uses a wheelchair would also not be able to take his two children to the football, for example.

Banner saying 'Theatre of dreams, Old Trafford - our dream is to watch it togather'

Please spread this blog, far and wide.  If you are reading this because you, like me, have issues getting to sporting events because of disability and access, then I recommend an organisation called Level Playing Field.  They will help you.

Also please follow @utddiscriminate on Twitter.  It’s going to be a thorn in Manchester United’s side until they get their act together and sort out some of the issues they have with discriminating against disabled Man U fans.

Thanks for taking the time to read. I know it’s a rant. But change starts somewhere, and hopefully this is the start of that.

Have you had any similar experiences? We’d really like to hear from you. 

If you want to share your story as part of our 100 days, 100 stories campaign, contact us at stories@scope.org.uk