Two women standing outside shop window

“You never have a bad day at Scope!” – National Volunteers’ Week

Volunteering with Scope led to an unexpected change of career for Lisa. As we conclude our celebrations for National Volunteers’ Week, she talks about what it’s like to be a Scope volunteer and how it changed her life.

What inspired you to become a Scope volunteer?

I was originally a customer at the Scope shop in Lincoln and was asked if I was interested in becoming a volunteer. I wanted to help with the window displays, so decided to get involved. I was nervous as I hadn’t worked in a retail environment before, but the existing volunteers were really friendly and quickly showed me the ropes.

After a little while a vacancy came up in the shop, and I took on a paid role as a Sunday manager. This progressed to me taking on extra responsibilities and around two years ago I became the shop manager.

A shop window display

How have your experiences at Scope changed your life?

I thought my career was heading in a particular direction, but both my area manager and the team at the shop encouraged me to apply for the shop manager role. That gave me the confidence to really go for it. My team are lovely and have been very supportive. They really helped me when I started in my role.

Five years ago, I would never have imagined myself doing this job, but this change has been really good for me. Volunteering at Scope helped to improve my confidence and changed my career path for the better. I’ve had an amazing experience at Scope, I don’t want it to end!

What’s been the most memorable moment of your time with Scope?

I have one almost every day! My team likes to have fun and we do things that are a bit different. For example, we took over the local museum and held a fashion show there.

The volunteers I work with are amazing. In the last couple of years, we’ve helped nearly 30 of our volunteers get in to work. We support them through their training, give them time and support, they even do mock interviews with each other during their breaks. Some local shops now come to us directly when they’re looking for new staff as they know how well we train and support our volunteers.

Scope means a lot to me and I love what I do. It’s such a positive place, you never have a bad day at Scope!

Would you recommend volunteering with Scope to others?

Definitely yes! We’re all about encouraging and supporting our volunteers, and getting them to achieve their ambitions. Volunteering with Scope gives you confidence. We’re like a family and we’re always there for each other.

Fancy giving it a go? Are you interested in becoming a Scope volunteer? More information on volunteering with Scope, and ways in which you can get involved, can be found on our volunteering pages.