All posts by scopehelpline

We are the national Helpline for Scope and provide confidential information, advice and support on a wide range of disability issues. We have 7 staff and the Helpline is open Monday-Friday 9am-5pm. Our freephone number is 0808 800 3333.

Groups offering emotional and practical support

This is the first of a series of occasional blogs from the Scope Helpline so we would welcome any suggestions as to what info you would find useful, what you want to know about the Helpline and Scope.

Although we are the national helpline for Scope and the first point of contact for most enquiries, we are quite small. We have two new staff starting in September which will take us up to seven staff and we deal with an average of 1,200 phone calls and 400 email/website enquiries per month.

The Helpline is central to information production within Scope so if there is a disability-related issue that you feel we should have further information on, please let us know. We cannot promise but all sensible suggestions will be considered.

We have noticed an increase in the number of people looking for emotional and practical support from people in similar situations. It’s not just adults – many disabled teenagers who are struggling to come to terms with their impairment, feel that they could benefit from a mentoring or befriending service and being in touch with disabled role models. At Scope we have a number of exciting peer support projects that people can get involved with:

  • For parents of disabled children we run a network of support groups called Face 2 Face.
  • Young disabled people between 10 and 18 years old can join the Trendsetter’s group.
  • Over 50s in Wakefield can join the Our Generation service that offers one-to-one support for disabled people and people with long-term health conditions.
  • Everyone can get involved in the Scope Forum and talk to others online.

We’d love to hear what other peer support projects you would recommend, and let us know what areas you would like to see us talk about using the comments section below.