Tag Archives: disability

What does the Government’s plan to tackle disability employment mean for disabled people?

Today the Government set out its plan to support more disabled people to enter and stay in work, with a laudable ambition of getting a million more disabled people into work over the next ten years. The Prime Minister said she is “committed to tackling the injustices facing disabled people who want to work, so that everyone can go as far as their talents will take them.”

This follows on from a government consultation last year which looked at ways to improve support for disabled people both in and out of work.

We’ve taken a closer look at the Government’s plan published today and what it could mean for disabled people.

At Scope, we know that there are one million disabled people who can and want to work. Yet too many face barriers to entering, staying and progressing in work.

This is a huge waste of disabled people’s talent and potential, which is why we’ve been campaigning over the last four years to convince the Government to address the challenges faced by disabled job-seekers and employees.

Illustration of a CV with a tick next to it. Text: one million disabled people can and want to work
One million disabled can and want to work

The Government today has announced a series of measures to increase disability employment and change the workplace for disabled people. These include trials that will look at ways to support disabled people to move into employment and proposals to support disabled people to stay in work. There is also a greater focus on the role of employers in supporting disabled people in the workplace.

Last year we gathered many of your views and experiences of work and the workplace. It’s positive to see the Government’s ambition, but it’s vital this plan leads to swift and meaningful action if they are to meet their pledge to get one million more disabled people into employment over the next ten years.

Work Capability Assessment

The Work Capability Assessment (WCA) is the gateway to a higher rate of benefit for disabled people whilst out of work. We’ve long been calling for the Government to replace the WCA with a new assessment which more accurately recognises the barriers disabled people face to entering and staying in work.

The Government has said it will be exploring ways to improve disabled people’s experiences of the assessment process and provide more personalised support.

Whilst this is a step in the right direction, this does not go far enough. We need to see a complete overhaul of the assessment that accurately identifies the back-to-work support disabled people need. It is important that any assessment for financial support is separate from any conversations about support to move into work.

Employment support

The Government have set out a series of proposals for testing new ways of offering support to disabled people to take up employment.

This includes exploring the idea of personal budgets for employment support and testing out an offer of voluntary employment support for people in the support group of Employment and Support Allowance.

We think these ideas have the potential to help disabled people get the tailored support they need to get into work. However, it’s vital that any engagement with employment support is voluntary and has no impact on the financial support an individual receives.

Employers Driving Change

The Government has also announced a range of measures to improve the workplace and highlight the role employers play in tackling disability unemployment. This includes a focus on getting large employers to voluntary publish information on their disabled employees, as well as a greater focus on providing employers with information and advice

We think this is positive news. Our research shows that 48 per cent of disabled people have worried about sharing information about their impairment or condition with an employer, demonstrating that we need to do more to create inclusive workplaces for disabled people.

A graphic showing statistics from Scope research. It reads "48 percent of disabled people have worried about sharing information about their impairment or condition with an employer"
48 percent of disabled people have worried about sharing information about their impairment or condition with an employer

 

This change will help to give employers a better sense of areas where they’re doing well at recruiting and retraining disabled staff, and areas they need to look at where disabled people are underrepresented.

Access to Work

There are also a range of measures to improve the Access to Work scheme. This provides essential resources and support that disabled people need to do their jobs.

It can make a huge difference to working disabled people, but we know that disabled people can sometimes face issues with the scheme, such as delays in getting support, or loss of their package of support if they change role within the same organisation.

This can make it harder for disabled people to stay in their jobs. We know that for every 100 disabled people moving into work, 114 leave, meaning its critical disabled people have the right support once in employment.

The Government has proposed changes to improve the delivery of the scheme, which include investing in its Mental Health Support Service and making it easier for disabled people to take their awards with them when they change jobs. However, it is crucial the Government invests in Access to Work so that a greater number of disabled people can benefit from the scheme to help them stay in work.

Statutory Sick Pay

There is also a commitment to consult on Statutory Sick Pay (SSP). This is money paid by an employer to their employee while they are off sick, either instead of, or after, occupational sick pay.

The Government’s proposal would help to increase disabled people’s income during a phased return to work after a period of sickness absence. However, we want to see the Government go further and reform SSP so that disabled people have greater flexibility in managing fluctuations in their condition whilst at work.

What next?

Today’s publication includes a range of measures that could help tackle the disability employment gap and improve the workplace for disabled people. It’s critical that disabled people’s experiences are at the heart of any changes.

The Government now needs to build on this plan and ensure that it quickly leads to real change for disabled people.

Scope will be continuing to campaign on disability employment so that more disabled people can enter, stay and progress in work.

As part of this, Scope has launched its Work With Me campaign with Virgin Media to get government, employers and the public to tackle the issues faced by disabled job-seekers and employees.    

Find out more about our campaign and how you can get involved.

My message to employers: disability is not a weakness

Azar lives in London and wants to work in the financial markets as a currency trader. He’s well on his way, with a 2:1 in business management, but he feels that attitudes need to change if he’s going to be successful.

Past job interviews didn’t go well – employers would focus on his impairment which made him feel uncomfortable and lose confidence. He’s supporting our Work With Me campaign to ensure that employers see beyond disability and focus on his strengths.

I have cerebral palsy which affects my right side and movement. It’s not immediately noticeable but there are small things that could make a big difference for me in the workplace. For example, I can’t type, so I use software programmes where I speak and it automatically writes down what I’m saying.

I found it really hard looking for work. I always tried to hide my impairment but during interviews employers would ask “Do you have a disability? How will you be able to do the job?” which made me feel uncomfortable. I didn’t know how to answer it.

I felt like the odds were stacked against me

Getting rejected again and again, you feel like it’s because of your impairment and that made me want to give up. I couldn’t explain cerebral palsy confidently and it made me feel like it was more of a weakness than I strength. I had all the skills but I felt like I was being judged. It seemed like employers were thinking there will be other people who aren’t disabled who can do the job better.

Work With Me

There’s a lack of awareness and understanding. I feel like employers don’t know how to adapt to disabled people’s needs, they just don’t think about it. Companies should be open about starting conversations in a way that’s not off putting. Their attitude should be “If you have an impairment we’re going to provide you the support you need to prosper in this role.”

A million disabled people can and want to work, but they’re not being given the opportunities. I think campaigns like Work With Me can have an impact by helping more disabled people get in to work and show what they can do. Work With Me can also educate employers about what they can do to improve and show them that it’s not about disability, it’s about competency.

Scope storyteller, Azar, holds up a placard which says #WorkWithMe
Azar is supporting Scope and Virgin Media’s new employment campaign, Work With Me

My advice to others

Knowing that there’s a million disabled people who, like me, want to work but aren’t being given the chance, makes me feel so frustrated. It makes me more determined to prove to employers that disability isn’t a weakness. My advice to other disabled people looking for work is use your strengths and show employers that disability doesn’t define you – you can defy the odds.

I feel more confident taking about my impairment now and what I need to prosper in a company. I feel more sure of myself and my skills. To all the employers who are put off by disability I want to say: don’t judge me by my impairment, judge me on my skills and my experience, look at my track record. Cerebral palsy is not a weakness and with the right adjustments I can succeed.

Be part of making change happen. Find out more about Work With Me and share the campaign on your social media networks using #WorkWithMe.

We’ll be publishing a series of powerful stories, videos and photography over the coming weeks to highlight the issue so that we can secure everyday equality for disabled people.

Don’t focus on my impairment, ask me what I can bring to the role

After graduating from university, Lauren embarked on a long and difficult journey to find a job.  In support of our new campaign, Work With Me, she spoke to us about the barriers she faced and gives some advice to disabled people who are still searching for a job.

When I graduated with a good degree and lots of volunteering experience, I thought I would find a job pretty quickly. Instead, I applied for over 250 jobs in a variety of roles but I only got interviews about 5% of the time. I said that I was visually impaired on my applications and my CV. It’s nothing to be ashamed of and I wanted to be open from the start.

Scope’s new research found that when applying for jobs only 51% of disabled applications result in an interview compared with 69% for non-disabled applicants. So it’s not just me. When I did get interviews, they didn’t ask the questions I expected.  They were more focused on my impairment than what I could bring to the role. I feel like people underestimated what I could do because I was blind.

Again, Scope’s research shows that this feeling is shared by many disabled people. Over a third (37%) of respondents who don’t feel confident in getting a job believe employers won’t hire them because of their impairment or condition. Towards the end of my job hunt I wanted to give up. I just didn’t think I was ever going to get a job. I knew I could do it but by the end it I was like “Can I?”

Eventually I was given a chance, and my employer was supportive right from the start. I want to see that happen for more disabled people. Latest Government figures show there are one million disabled people in the UK who can and want to work but are currently unemployed. It’s really unfair.

Change is possible

Disabled people face barriers left, right and centre. I want to contribute just as much as anyone else – and I can.  Having the right equipment ensures that I can do my job as well as my sighted colleagues and that’s provided through Access to Work. It doesn’t cost my employer anything.

Attitudes need to change. Employers often focus on limitations rather than the unique advantages that disabled employees can bring. For example, we’re incredible problem solvers because we have to be. All we want is to be given a chance. That’s why I’m supporting Scope and Virgin Media’s new campaign – Work With Me. I hope you will join me.

Be part of making change happen. Find out more about Work With Me and share the campaign on your social media networks using #WorkWithMe.

We’ll be publishing a series of powerful stories, videos and photography over the coming weeks to highlight the issue so that we can secure everyday equality for disabled people.

If you’re disabled, finding a job can be a difficult and disappointing experience – help us change that

Josh is 32 and lives in London. He is supporting Scope and Virgin Media‘s new campaign Work With Me, which aims to bring about real change, to ensure that disabled people who can and want to work, are given the same opportunities as everyone else. 

I graduated with a degree in Politics and International Relations in 2011, then I moved back to London and primarily looked for jobs in public administration. I’ve had a lot of voluntary opportunities but only two paid jobs.

I suppose, like many disabled people, I’ve found it difficult to go through the traditional channels. I’ve done countless interviews and applications but only had probably one or two interview opportunities from that. I think a lot of my work experience has been down to sheer perseverance.

I feel like the whole process of finding work and applying for jobs is so stressful for disabled people. There were days when it was terrible. You’re just sending loads and loads of messages but getting no response other than the standard email just sent by the system.

Scope’s new research found that when applying for jobs only 51% of disabled applications result in an interview compared with 69% for non-disabled applicants. Also on average, disabled people apply for 60% more jobs than non-disabled people when searching for a job. For me, it’s been a really difficult and disappointing experience.

Barriers to work

Behind any possible opportunity that I might get, there are always considerations that non-disabled people don’t have to concern themselves with. I’m always looking for opportunities but those opportunities need to physically work for me and there don’t seem to be many of them. I felt really supported in my last job but one of the reasons I left was that the travel was just impossible.

Support from the Jobcentre doesn’t really work for disabled people because it’s a very standard process, they’re not offering bespoke support. Sometimes you go to these places and their advice is just to do things that you’re already doing. Most of the time I made my way there for a face-to-face appointment and they would just ask, “How is your job search going?”  – just the basic questions.

The disability advisor in one Jobcentre was so good but that support wasn’t available in every Jobcentre. It just seems to be luck whether you get one. Having someone who could look at things from my point of view really helped. Sometimes, it was just having somebody to actually talk to who understood.

Attitudes can be a barrier too. Scope’s new research found that over a third (37%) of respondents who don’t feel confident in getting a job believe employers won’t hire them because of their impairment or condition.

Personally, I’ve felt quite intimidated bringing up my adjustment needs with potential employers because you just think “Well, if they find somebody who can do the typical 9-5, they’ll go for them.”

Work With Me

The latest Government figures show there are one million disabled people in the UK who want to work but are currently unemployed. I think that’s a real scandal and a real loss of potential.

That’s why I’m supporting Work With Me – a three-year initiative by Scope and Virgin Media which aims to understand and tackle the barriers disabled people face getting into and staying in work.

The campaign is inviting members of the public, employers and Government to work together to address these issues more quickly. So join me in supporting this campaign to ensure that disabled people who can and want to work aren’t denied the opportunity any longer.

Be part of making change happen, find out more on our website and share #WorkWithMe on your social media networks.

We’ll be publishing a series of powerful stories, videos and photography over the coming weeks to highlight the issue so that we can secure everyday equality for disabled people. 

Can a sporting event change attitudes?

Following our #SportForAll activity this summer and as we head towards the fifth anniversary of the London 2012 Paralympic Games. We’ve discovered that, despite the success of the games themselves, there has been little change in the way disabled people feel they are treated by society and supported by the government.

The London 2012 Paralympic Games ran between 29 August and 9 September. At the time it was Lord Coe’s view that “we would never think of disability in the same way again.”

The Games themselves saw disability given an unprecedented platform, with Paralympics GB taking home 120 medals, and para-athletes like Sarah Storey and Ellie Simmonds becoming household names.

However, our new research reveals that a quarter (28%) of disabled people did not feel the Paralympics delivered a positive legacy for disabled people once the two weeks were over. Over a third (38%) think that attitudes have not improved or have got worse since 2012.

An unrealistic portrayal

People have told us that, although the games themselves were wonderful, all of the Paralympic athletes were unrealistically portrayed as ‘superheroes’. They suddenly became these people who could overcome and achieve anything. This just isn’t what daily life is like.

There are 13 million disabled people in the UK, but progress towards everyday equality has been slow. Disabled people tell us that they find it hard to access the care and support they need and the extra costs they face mean life can also be very expensive.

The expectations for a sporting event to change the world when it came to disability was an unrealistic ask.

Time to change attitudes

Our findings also show that three-quarters of disabled people have seen no change in the way that members of the public talk to them or the language that is used, which is really unsettling.

At Scope, we believe that attitudes need to be changed in order to achieve our vision of Everyday equality. This will all work towards the much-needed action on employment, financial security and social care support for disabled people.

Sport has the power to bring people together and break down barriers. However, we need to ensure that this change in attitudes continues indefinitely, not just once every four years.

Paralympic legend Richard Whitehead MBE will be joining us for a Facebook Live on 25 August at 2pm. Head to our Facebook channel and join the conversation.

Richard Whitehead smiles and holds up a Union Jack flag

Our mission is to drive social change so that disabled people have the same opportunities as everyone else. Read our new strategy.

Read all of our #SportForAll blogs

I wish I could just ring up an insurance company and get a quote like everybody else!

Disabled people often struggle to access affordable insurance. Our research shows that 26 per cent of disabled adults feel they have been charged more for insurance or denied cover altogether because of their impairment or condition. Actress and disability campaigner Samantha Renke, who has brittle bones, shares her experiences.

Whenever I go abroad, travel insurance is always an issue. Given the nature of my impairment, and the high cost of wheelchairs, I wouldn’t dare go on holiday without it. Unfortunately, the lengthy process and the extortionate costs are something else.

Companies ask me the most intrusive questions

When I phone up to buy insurance, I have to go through a 30 to 40 minute interview. They’re not medical professionals at the end of the line but they probe into my health: Are you suicidal? Are you on medication? Have you had operations?

It’s such a lengthy process. You feel anxious. You feel interrogated. It really infuriates me because non-disabled people don’t have to disclose their mental state. Non-disabled people don’t have to disclose how much alcohol they’re going to consume. Why should disabled people be interrogated?

With brittle bones I get asked if I have scoliosis, a condition where the spine twists and curves to the side. My spine has been straightened and there is no issue, but this isn’t taken into consideration.

Black and white profile shot of Sam Renke smiling
Samantha is supporting our campaign for better access to insurance

My travel insurance is almost as much as my flights

Then the final quote I receive is through the roof. When I went to Mexico for two weeks the quote came out at nearly £500, which was nearly as much as my flights.

I’ve always been able to find a way to pay the extortionate cost for travel insurance, but I know a lot of people wouldn’t manage.  I wouldn’t go on holiday otherwise – I just wouldn’t risk it.

Ironically, I tend to be more vigilant on holiday

The irony is, with me having brittle bones, I’m not going to get on a jet ski! Disabled people on holiday are more likely to be hyper-vigilant because you’re not in your comfort zone.

I think attitudes towards seeing disabled people as ‘high risk’ needs to stop. Anyone can have accidents on holiday, anyone could die on holiday. What’s the justification for the high prices?

Hopefully things will change and disabled people will be able to ring up any old insurance company and get a quote like everybody else!

Join us in calling for better access to insurance for disabled people. Find out more about the campaign and how you can get involved.

We want to find out more about disabled people’s experiences of purchasing insurance. Please get in touch to share your story.

Why businesses need to think about disabled consumers

Will Pike is a games developer from London whose parody of Channel 4’s Superhumans advert went viral last year. Tens of thousands of people have signed his petition for better access. In this blog, he talks about how this affects disabled consumers, and what needs to change in media representation.

Back in September 2016, I made a short film to highlight the poor disabled access found up and down our high streets. As a wheelchair user, I wanted to demonstrate how frustrating these obstructions are from my everyday perspective. I also wanted to demonstrate that establishments are missing out. By not being accessible, they’re losing multiple paying customers. Regardless of the fact that I can’t walk or overcome a set of stairs without assistance, I still have money in pocket to spend.

The ‘Purple Pound’ is worth in the region of £240 billion. This spending power is exactly why society should be a more opportune place for everyone. Why are so many businesses unable to recognise this?

We need to see more disabled people in mainstream media

Whilst accessibility is fundamental, it’s no good just making a bunch of logistical improvements if attitudes to disability don’t change. I’m not simply talking about seeing disabled people as an untapped purple cash-cow. I want society to see the purple person behind the purple pound. It’s so important that disabled people are given a more prominent place in mainstream media, where they can contribute to reversing poor public perception and ignorance.

Will in his wheelchair outside a restaurant where there's a step
Man in a wheelchair unable to access a restaurant

Fundamentally, this is the reason why diversity is so important. If we only have a monosyllabic representation of society displayed upon our TV screens, then we’ll continue to limit the prospects of anybody who doesn’t conform to a notion of the perceived norm. We must challenge this. It obviously goes beyond disability to include race, sex, gender identity, sexual orientation and age. It also means evolving our perceptions of beauty and happiness. For instance, in the film ‘Me Before You’, the main character is a quadriplegic chap called Will, who ultimately concedes that life with a disability, even with love and financial stability, is so miserable that he must end it all. What kind of message does this send out to the world? For those with a disability it’s insulting and heartless. While for those without a disability it simply reaffirms the (misplaced) need for pity.

Change is happening, but we need more

But it’s not all doom and gloom. Change is happening, but society needs to do more than the bare minimum. We need to see more disabled people on telly, while ensuring that the inclusion of disability isn’t a token gesture toward equality. There also needs to be a comprehensive strategy to improve the quality of life for all disabled people, positioning us as simply part of the normal spectrum of human experience. Only then will society truly benefit from the Purple Pound.

At present only 2.5% of all characters on TV screens are disabled. It’s hardly surprising then that 81% of the 13 million disabled people in the UK do not feel they are well-represented on TV and in the media. This has to change. It’s time for businesses to recognise the value of the purple pound and put more disabled people at the heart of their campaigns.

Will supports Scope with our mission to drive everyday equality, so that disabled people have the same opportunities as everyone else. Visit our website to find out more about our work and how you can support us.

Read more blogs on the power of disabled consumers.

“Fix science fiction, not the disability!”

Deane Saunders-Stowe is a science fiction author whose debut novel, ‘Synthesis:Weave’, introduced a disabled main character.

In this blog, Deane talks about how science fiction often looks to ‘fix’ disability and how he wants to challenge the genre and bring something new to the table.

Alien worlds, sophisticated space stations, high powered laser weapons – but not a wheelchair, guide dog or hand-signing gesture in sight.

Science fiction has a problem with disability – it wants to fix it. With my partner, Kris, being a wheelchair user, I have a problem with that!

I believe fiction should provide role models and characters with which the reader can empathise rather than sympathise. If these characters are disabled, this should not be the focus. It should simply be an aspect of a character’s life, not their defining trait.

Above all, fiction should not attempt to ‘fix’ disability. It’s all too tempting to do this in futuristic sci-fi, simply because it’s the way technology is progressing and it requires less imagination to deal with. Prosthetics will become like real limbs, many medical problems will be solved and genetic therapy will cure many debilitating conditions.

Fixing disability tells readers that it is a negative. Disabled readers can feel betrayed if characters they enjoy suddenly lose their disability.

Instead, fiction should show positive ways in which disability can be dealt with creatively, or give characters insights or ways of solving problems that their non-disabled counterparts may not have.

Time to redress the balance

Inspired by my partner, who has a degenerative knee condition, I set about writing a novel to redress the balance. In ‘Synthesis:Weave’ I introduce Aryx Trevarian, a double amputee wheelchair user.

Aryx doesn’t feel as though he has to adapt to fit in with society. Society should adapt to accommodate him – and quite right, too! There aren’t only humans in the story, but a variety of alien body shapes and capabilities, and certainly no excuse not to put ramps and elevators everywhere.

A man sits in a wheelchair with holographic prosthetic legs and an alien looking device sitting on his lap
A promo image of Aryx, the disabled character in Synthesis:Weave

Fiction is all about tension, conflict, and plot twists. Conflict can be internal or external, emotional or physical and arises from a character’s desires being at odds with the reality of what they can achieve. If a character achieves their goals easily, there’s no conflict. If they do it quickly, there’s no tension.

With Aryx as an amputee wheelchair user, I knew there would be plenty of conflict and challenges that he would face on his journey. He’s comfortable in his role as an engineer, but his desire to do more would collide with his capabilities when a greater burden is placed upon him. Even though his home environment is adapted to his needs, he is aware that if he wishes to go farther afield he must change himself. To this end, he develops a prosthetic backpack that has its own drawbacks.

If I fixed his disability, readers would no longer relate to him, nor be able to see him as a realistic inspiration for them to overcome their own challenges. So whilst he can use his prosthetics in certain circumstances, he still uses his wheelchair throughout the book.

Don’t make assumptions

If you’re a writer wishing to use disability in a story, rather than make assumptions about disabilities and their impact on daily life as many people do, it’s important to get feedback from people living with those conditions, ensuring you can push boundaries without being insensitive. Ask people how they may deal with certain situations – you may be surprised at the creative and interesting ways people adapt.

I discovered this myself whilst writing the short story Synthesis:Pioneer, in which I had to pay special attention to all of the sensory descriptions I could use.

Above all, write with respect, give strong role models and provide an experience that is enjoyable for everyone.

To find out more about the Synthesis series, follow Deane on Twitter or like his Facebook page. You can also head to Deane’s website to find out more about his books.

Deane is currently working on the sequel to ‘Synthesis:Weave’ which he hopes will be finished late 2017 to early 2018. In the meantime, you can read the short story, ‘Synthesis:Pioneer’, free on Amazon.

How to appeal a Personal Independence Payment (PIP) benefit decision

Scope’s benefits advisor Debbie Voakes is presenting a set of films on how to appeal a PIP benefits decision. Read below for her guide to the five main steps:

1) The Mandatory Reconsideration process

You have one calendar month from the date on your decision letter to request a mandatory reconsideration.

Before you request a mandatory reconsideration go through your paperwork and pick out all the points that you don’t agree with. If possible, seek advice from a Citizens Advice Bureau, Disabled Person’s Organisation or a local welfare rights team. Don’t panic if you can’t get advice.

Review the PIP descriptors and work out why you should have qualified. If possible try and get some new evidence to support this. Call the Department for Work and Pensions (DWP) and explain your reasons for disputing the decision and point out why you feel that you should have qualified.

Can you do the activity reliably, safely, repeatedly, to an acceptable standard and in good time? If not, you might qualify for a higher score.

If you have further medical evidence, tell the DWP that you’ll send this as soon as you can. If you can, send it recorded or special delivery. Keep proof of postage.

If you can’t meet the deadline, tell the DWP as soon as possible. It’s best to keep within the timescales but if you can’t you might be allowed some more time.

2) From Mandatory Reconsideration to Appeal Tribunal

The Mandatory Reconsideration will be carried out by a different decision-maker at the DWP. They will review the claim form, the assessment report and all the supporting evidence that you sent in.

If the decision remains unchanged after the Mandatory Reconsideration, you will receive a copy of a Mandatory Reconsideration notice. You will be sent two copies of this and you’ll need one copy to send to the tribunal.

You will need to download an SSCS1 form. 

Try getting in touch with a benefits adviser to start building your case and work out your chances of success.

Join Scope’s online community where you can share appeal tactics and ask our benefits advisors specific questions.

If your SSCS1 form is going to be late, explain this on the form otherwise your appeal will not be accepted.

You can choose to have an oral or paper-based hearing. An oral hearing is better because you will be able to put your case forward in person. Only choose a paper-based hearing if your evidence is strong and clear and points to a clear decision.

Send your SSCS1 form and your copy of your Mandatory Reconsideration Notice to the tribunal. If possible send it by recorded delivery or special delivery.

Remember to keep records of all telephone calls and paperwork.

3) How to prepare for a PIP hearing

The DWP will look at their decision again once they have received your appeal. They can revise your award at any point up until the hearing if, for example, you send in new evidence.

You will be told the date of the hearing 14 days in advance. You should receive directions to the venue with transport links, accessibility information and also expenses. Review your paper evidence and think about what extra evidence you might need. Attending the hearing and telling the panel about your disability counts as evidence.

You can send in evidence at any point up until the hearing but don’t save it all up for the hearing as this could delay matters.

All papers relating to the appeal will be sent to the panel members before the hearing. This will give them the chance to identify if there are any problems or issues that may affect the hearing from going ahead.

4) On the day of the hearing

Take someone with you. This can be your representative if you managed to find one, could be your partner, a family member or a friend.

The tribunal will be made up of a tribunal judge, a doctor and a disability specialist. All are independent from the Department of Works and Pensions. Their role is to check the DWP’s decision and to ensure that the law has been applied correctly.

This is your chance to talk about how your disability affects you, how you feel you meet the descriptors and anything else that went wrong during the assessment process.

Normally tribunals will make a decision on the day and will confirm this in writing.

5) Further appeal

If you’re unhappy with the decision made by the first-tier tribunal, there is a further appeals process. You can appeal to the Upper Tribunal if you believe there has been an error in law.

This is a very complex area and you will need the help of a solicitor or a welfare benefits specialist. There may be some legal aid available to help you with your case.

Read PIP appeal tips from our online community.

How to prepare for a PIP assessment

Preparing to attend a Personal Independence Payment (PIP) assessment can be a difficult time.  Scope has created a short film to guide you through the process.

The PIP assessment letter

When you get your letter, check the date and venue of the assessment. If there is a problem, tell the Department of Work and Pensions or the assessment provider as soon as possible.

Ask for the support you need to attend the assessment

Check the parking and facilities near the assessment centre.

Read the assessor’s guidance beforehand

The more prepared you are, the easier it is to relax. Read the guidance a week before the assessment so you are prepared.

Take a copy of your application and supporting evidence

It’s useful to take along your evidence so that you can refer to it during the assessment to ensure you’re covering all the bases.

Don’t assume the assessor knows anything about you

Be as honest and open as you can about how your impairment impacts on your health and well-being. Think about the everyday things you do to manage your impairment. It’s important to go into as much detail as possible about what a day in your life is like.

If you make it seem as if you are able to manage doing something but normally you’re not able to do it, then the assessor may assume that you can always do that thing.

Don’t ‘put on a brave face’ about how you deal with your impairment.

Talk about support you need even if you don’t get it now

At the assessment you have to show what you can’t manage, not how you do.

Ask someone who knows you well to come with you

Take someone with you to your assessment. This can help if you need physical support to get to the assessment centre but also it’s useful to have someone else listening in and filling in things you may miss.

And if you can’t get support from a family member or a friend, maybe consider contacting an advocacy service or someone who can just be there to support you.

Read more information on PIP assessments.