Tag Archives: work experience

“I want to have a job, get paid, go out, enjoy myself”

Nusrat is 27 years old and recently started a job as a Lab Aide at the Sainsbury’s Wellcome Centre, with help from Scope’s Future Ambitions employment service.

For Learning Disability Work Experience Week, Nusrat shares her journey in to work and her goals for the future.

When I was at school I was thinking –  I want to get paid, I want to earn my own money and that’s what I want to do for my future. I went to college, then when I finished college I went to Project Search which finished in July. Project Search gave me training to help me get a job. I also did First Impressions, First Experiences with Scope. I liked it. I made loads of friends there. We did mock interviews, learning more skills, that kind of thing. That has helped me.

Work experience helped me get a job

I was going to Newham’s employment service and a Workplace advisor told me and my mum about work experience through Project Search. I thought it sounded good, that’s why I wanted to do it.

The work experience was good. I liked working with my tutor and job coach from Project Search. I liked working in the kitchen, giving patients tea and coffee in the morning. I liked working in the canteen, emptying the bins and cleaning the tables. I learned new skills. I learned to give food to customers and how to make tea. I learned to use the till. I did that with a colleague. I worked as a host. I was learning to be a housekeeper. I didn’t like that, it made me feel sick. I was also in an office, typing, answering phones. I enjoyed it. I liked it. We finished at the end of July and had an awards ceremony. My mum came. She said she was very proud of me.

I learned about listening to colleagues and managers. I learned how to make tea. I learned about working with people. I also learned about interview skills. Doing the work experience helped me get my job.

Nusrat sat at a long table smiling, with a cup of tea

Support to do my job

Jodi from Scope told me about the job at the Wellcome Trust. I wanted to come here and work in the lab. I came here for an interview. I was brave, confident, and polite. I liked it. Jodi was there too. I love this job. I want to do it, I enjoy it and I like my colleagues.

I like Jodi because she’s really friendly and very helpful. She supports me so my mum knows it’s okay, she’ll look after me. Jodi comes in to visit me at work. It’s nice to see her and I like working with her. If she doesn’t visit, I can just give her a text. It’s nice to have someone to talk to.

It’s difficult for me to travel. A taxi comes to pick me up and takes me home, takes me to work. Jodi has sorted things out for me. If I didn’t have the taxi it would be difficult for me to do this job.

My hopes for the future

I’ve never experienced bad attitudes. I’ve worked with some good people. It was hard to find a job at first though. I don’t know why, I’m not sure. I was looking for jobs but they wouldn’t hire me. Employers need to change their attitudes and respect other people.

I work hard. Working with other people has improved my skills. In the future I’d like to be able to go out with my family, go shopping, help out at home. I have lots of friends and that makes me happy. I go to a friendship club to meet other friends and I enjoy it. I want to have a job, get paid, go out, enjoy myself. This is what I want to do for my future.

If you would like to share a story about work experience or employment, get in touch with the Stories team.

Diary of a job hunter with cerebral palsy: interviews

Self-confessed ‘geek’ Jessica Talbott has three degrees in maths. She’s just finished a short contract for a great company where she could work from home, but now she’s on the hunt for a permanent job again. 

She’s writing a series of blogs for us about her search for work: job applications, interviews, rejections, warts and all. Here she talks about her experience of taking her dad along to interviews as her interpreter. 

Growing up with unclear speech

I used to filter friends according to whether they took the time to listen that bit more carefully to what I wanted to say. Children do everything at 100 miles an hour, so I never blamed the ones who wanted to move on to the next game. Now, my partner understands every word, and I realise that I took people not understanding the odd mutter for granted, because he knows when I’m being rude – it’s very unfair!

Preparing companies ahead of my interview

Jess smiling, and sitting in front of her desktop computerI don’t need an understanding friend when I go for a job interview; I just need a person who sees enthusiasm, intellect and commitment. As I mentioned in my last blog, I’m a bit of a stalker. In my experience, it’s better to email companies directly to offer assistance and to explain about my disability. If they want to meet, I clearly reiterate that my speech is unclear, and that I need an assistant to accompany me in case they struggle to understand at first. It’s important it shows I care about making it easier for them, and not that I’m special and need some kind of entourage. My dad or stepmum help out on these occasions – they are both professionals and are really supportive. I try to keep it from the company they are my mum and dad,  but dad sometimes slips! Besides, the chances of me having a 60-year-old male carer are quite slim, so I’m sure they guess.

Getting ready to impress

My voice is negatively affected by fatigue, anxiety and stress. Interviews clearly stir up the latter two to a great degree if I’m not careful. And if I’m anxious and stressed I don’t get much sleep, so it’s really important I keep calm. The day before the interview is about relaxing; I try to do all preparation before then and get a lot of rest and sleep.

Overcoming obstacles

You learn tricks over the years when you have speaking problems; if people don’t understand something, you re-phrase the statement or use more simple words. In an interview, ideally you don’t want to simplify things, as you want to demonstrate you know the technical language of the business.

I tend to brief my dad on words or concepts that I might want to bring up, but sometimes even he finds it hard if it’s a word unfamiliar to him. One time I was determined to ask an intelligent question using various buzz words, but was forced to simplify due to the interviewers knowing the word, but not understanding my voice, and dad knowing my voice but not the word!

Be flexible and resourceful

Each interview is different. Some ask about the practicalities of you working with them, so it’s important to know what you’ll need and where to get it. Reassure them it’ll all be possible and their company will take on you, not a headache of sorting support out for you.

If luck isn’t on my side and I don’t get the job, I ask for feedback and make it clear I’d still be available for work. This takes a little bit of cheek, but I’m so glad my step-mum encouraged me, as it got me two short-term contracts this year. It’s good to take the feedback and brush up on skills they feel you lack, as it shows you’ve listened.

My four month contract that just ended was great. Lots of people worked from home, so practicalities were never an issue. I could take part in conferences and meetings via phone or messenger. Yes calls were hard but being so junior didn’t really need to speak up at meetings! Over time my colleagues got used to my voice and were good at using email rather than the phone when communicating with me. Once my foot was in the door, my work spoke for me and I was just another colleague. In fact, due to staff leaving, I pretty much had my own project.

Enjoy it!

Above all, enjoy it! I love what I do, so I get in the zone and show them Jess the mathematician, not Jess with cerebral palsy and dad in the corner.

If you would like to chat to Jess, you can join her on our online community. 

And if you’re disabled and looking for work, check out these great employment tips.

“I know my contribution is valuable to Scope.”

Ending our celebration of Volunteers’ Week, we talk to Mary Walsh who volunteers in Scope’s head office on Market Road. She enjoys working on specific projects and focusing all her attention on building a better, and more inclusive environment.

I love volunteering at Scope because I feel like I’m giving some value to Scope and gaining something valuable myself at the same time.

I was made redundant after working for one company for most of my life. I was relieved at being out of a high pressure environment and excited about finding something new. It gave me time to look after my parents, but I was also nervous about my uncertain future. I also surprised since I enjoyed my job and planned on staying until I retired.

When I started applying for jobs, I realised so much had changed. It was 30 years since I applied for job and now everything was online and automated. Nothing was the same. Some companies wanted a CV and a covering letter, others wanted a detailed application. And after my effort I might just get a short email response and nothing else. It felt so strange and cold.

While I was searching, I found that Scope was looking for volunteers with my specialist skills, so I applied. While I found another job, volunteering with Scope allows me to keep my speciality skills as a Diversity and Inclusion Specialist up to date.

I volunteer one day a week as a Diversity and Inclusion Specialist with Scope’s Human Resources team on a project to ensure Scope is an exemplar employer of disabled people. Details about our newest project will come soon.

I love volunteering at Scope because I can make progress every day working on one project. I spend a day brainstorming, then writing the project plan, then getting feedback, and so on. I know my contribution is a real assistance and it does personally provide me with great experience to add to my CV, and it’s great to work with the team.

Tell us about your volunteering experiences … where have you volunteered in the past or now? What makes volunteering enjoyable for you? Share your volunteering tales on the community.

How does disability influence young people’s experience of the job market?

Guest post from Katy Jones who is a researcher within the socio-economic programme at The Work Foundation.

Today’s young people face a tough jobs market. Almost one million 16-24 year olds are unemployed in the UK, with crisis levels persisting since the recession hit half a decade ago. For the individuals involved, this often means a personal crisis, but youth unemployment is profoundly damaging both to our economy and wider society, with an estimated cost of around £28 billion.

However, young people’s experiences will be different according to a range of factors including demographic characteristics, qualification levels and the jobs available in local areas. The Work Foundation’s new report for the TUC – The Gender Jobs Split – investigates how young people’s labour market experiences differ by gender and how this interacts with other characteristics including disability.

Whilst small sample sizes mean we cannot draw any firm conclusions, our analysis suggests that disability acts to further constrain young men and women’s labour market experiences. Our report finds much higher levels of unemployment amongst young disabled people compared to their peers without a disability – and this is particularly the case for young disabled men. In 2011, 19% of disabled young men were unemployed, compared to 15% of non-disabled young men.

Barriers to work

Looking at differences in the benefits claimed by young disabled men and women can give us some idea of the different kinds of barriers to work faced. We found the reason more young men claim ESA, incapacity related and other disability benefits than young women is largely explained by higher numbers reporting learning difficulties and hyperkinetic syndromes (e.g. ADHD). In a previous report from The Work Foundation we also found evidence of an increasing incidence of mental health problems among young people not in employment, education or training (or NEET), with the proportion of those reporting a health problem and citing depression/bad nerves almost doubling from 8% in 2001 to 15% in 2011.

The occupational divide

Getting into work is only part of the story. The kind of jobs which young people start their working lives can have a big impact on their future opportunities. Again, our data suggest the occupations young people work in are constrained by both disability and gender. Young disabled men, for example, are more likely to be in lower skilled and lower paid work than non-disabled young men – the evidence shows they are overrepresented in elementary (unskilled) and caring and leisure occupations, and underrepresented in skilled trades, other manual work and professional occupations. Young disabled women are also most under-represented in professional occupations, but are less likely to be in unskilled work compared to their non-disabled peers. Instead, young disabled women are more likely to work in sales and customer services, caring, leisure and administrative and secretarial occupations.

From our data, it is difficult to understand what is driving these differences. But previous research finds that whilst disabled and non-disabled young people have similar career aspirations, outcomes are more likely to fall short of these for young disabled people.

It is vital that young disabled men and women are able to access the support they need to make a successful transition into the labour market. We argue that this must be tailored for different groups of young people, including those with disabilities and caring responsibilities. Any help which allows young people to enter and sustain work should recognise and challenge the different barriers often faced by young women and men. In addition, we think young people should be supported in the first few years of employment, rather than just focusing on getting them into any job.

Young people’s early labour market experiences can have a huge impact across working life. Whilst today’s youth labour market is a particularly harsh place to be, our research suggests that young people with disabilities appear to be even more restricted in their choice of occupation and ability to take up work. To echo Scope, “disabled people need specialised support but they’re not getting it”. It is vital that support to help young people enter and sustain work recognises and effectively challenges the different barriers often faced by young women and men.

Read the report from the Work Foundation. Scope runs a career training course for young disabled people in east London.

Work experience a booming success in Meldreth

Meldreth work experience

Residents at Orchard Manor are part of a work experience programme set up last year to support the Meldreth Manor School reception. Students from the school are also part of the successful programme.

This experience has proved immensely popular with some young people whilst others have discovered it is not their calling.

Care staff support young people who enjoy the interaction with staff and visitors and have expressed a desire to work at the busy reception. Beth is one of the new receptionists. Besides welcoming visitors in a polite and professional manner and making sure everyone is signed in, Beth ensures the barrier is opened to let visitors onto the site and also promotes the sales of our apple juice (an annual fundraising endeavour). A task list with Makaton signs supports her to perform other administrative tasks, such as filling the photocopier with paper, doing some shredding, sorting out post and giving out messages.

Two young people who moved on from Orchard Manor to our first move on residence in Histon, Cambridge, also work as part of the work experience team and return to do their weekly shifts. This also gives them the opportunity to catch up with old friends.